TTS - How can we Help with the 4 Biggest Order Fulfilment Challenges?
E-commerce organisations – from start-ups to long, well established ecommerce enterprises can face challenges. Whether your B2C or B2R or possibly a mix of both, customers are now more demanding than ever with high expectations of a prompt and efficient response from ordering online.
These are the four most common challenges and how TTS (Telford Transport Solutions) is able to deal with them as a proven, reliable and effective integrated logistics trade partner:
1. Stockouts – This relates to a lack of a particular item pr product line that’s in demand. It is every e-commerce company’s worse nightmare because such a situation leads to a drop in sales as well as damage to your reputation and levels of customer loyalty.
Stockouts can be caused by sudden spikes in demand and supply chain disruptions to mention but two causes.
TTS’s levels of experience enable us to work with you to carry out effective demand planning as well as creating ‘safety stock levels’ or inventory buffers. By working with you and developing a full understanding of your business and customer audience we can help but the measures in place that will prevent stockouts.
2. Long Order Processing Times – Whether they’re retail or business, the fact is that customers hate to wait too long for their orders! TTS’s 3PL, shipping and fulfilment offering is both proven and seamless.
TTS’s ‘pick, pack and shipping service is the choice of a truly wide range of renown brands due to its efficiency and reliability. Our excellent range of packaging options and proven carriers ensure that goods arrive on time and in perfect condition with low levels of impact to the environment.
TTS’s 3PL service utilises an up to date, high quality fleet of vehicles and drivers supported by an equally effective Transport Planning and Support Team. You are kept up to date with real time delivery monitoring.
3. The Integration of Back-End Systems - An issue, as well as a concern, for many e-commerce enterprises looking to work with a integrated logistics trade partner, is how their WMS / stock monitoring technology will integrate with that of a potential logistics provider. At TTS you have no such concerns!
TTS’s WMS (warehouse management system) is truly comprehensive, flexible and proven! Designed and supplied by an industry leading provider, our WMS system will integrate with the vast majority of client’s systems, providing real time data on order and stock volumes.
4. Managing Multi-Unit Orders – Multi- Unit Orders are generally considered as orders that contain two or more SCU’s (Supply Chain Unit) or simply…products!
Not only has TTS been in the order fulfilment business for nearly two decades, but also, the management and planning teams have many, many decades of industry experience. Combine this with the many varying types of businesses with whom we work and the endorsements that we receive for our quality of service (see our website) and it’s fair to say that you can have complete peace of mind.
Our WMS system works harmoniously with our fulfilment and 3PL offering enabling us to deal with multiple order SCU’s easily and effectively – regardless of whether you’re in the food, cosmetics, pharmaceutical, furniture, kitchen appliance, toy…or indeed any other kind of industry!
A combination of TTS’s experience, independent flexibility and continued investment in high quality staff, fleet and technology makes us the perfect choice for e-commerce companies of all sizes and in all industries.
Whether you’re looking to grow, operate more effectively OR BOTH, get in touch today to organise a FREE consultation: ian@telfordtransport.co.uk